Improving Medicare beneficiary recall and comprehension of Medicare information

Persistent Link:
http://hdl.handle.net/10150/278774
Title:
Improving Medicare beneficiary recall and comprehension of Medicare information
Author:
Carmichael, Timothy Roy
Issue Date:
2001
Publisher:
The University of Arizona.
Rights:
Copyright © is held by the author. Digital access to this material is made possible by the University Libraries, University of Arizona. Further transmission, reproduction or presentation (such as public display or performance) of protected items is prohibited except with permission of the author.
Abstract:
The Health Care Finance Administration is challenged with improving enrollment into the alternative managed health care system called Medicare+Choice. The current Medicare cohort is knowledgeable about where to obtain information about Medicare+Choice, but they cannot recall the terminology or comprehend the concepts of the program. This study attempts to improve older adult recall and comprehension of Medicare managed care written text, with the goal of improving their attitude toward Medicare managed care. Older adults (n = 49) from a community located in the Southwest were randomly assigned to one of three study conditions. Analysis of Variance, Tukey HSD, and correlation analysis were conducted on questionnaire responses measuring for recall, comprehension and attitude. An "Elderspeak Process" improved older adult recall of specific terms, words, and phrases about Medicare and Medicare managed care. Medicare managed care organizations can use the process to simplify information about their managed care programs to knowledgeable older adults.
Type:
text; Thesis-Reproduction (electronic)
Keywords:
Business Administration, Marketing.; Gerontology.; Sociology, Public and Social Welfare.; Health Sciences, Health Care Management.
Degree Name:
M.S.
Degree Level:
masters
Degree Program:
Graduate College; Gerontological Studies
Degree Grantor:
University of Arizona
Advisor:
Segrin, Chris; Glisky, Elizabeth L.

Full metadata record

DC FieldValue Language
dc.language.isoen_USen_US
dc.titleImproving Medicare beneficiary recall and comprehension of Medicare informationen_US
dc.creatorCarmichael, Timothy Royen_US
dc.contributor.authorCarmichael, Timothy Royen_US
dc.date.issued2001en_US
dc.publisherThe University of Arizona.en_US
dc.rightsCopyright © is held by the author. Digital access to this material is made possible by the University Libraries, University of Arizona. Further transmission, reproduction or presentation (such as public display or performance) of protected items is prohibited except with permission of the author.en_US
dc.description.abstractThe Health Care Finance Administration is challenged with improving enrollment into the alternative managed health care system called Medicare+Choice. The current Medicare cohort is knowledgeable about where to obtain information about Medicare+Choice, but they cannot recall the terminology or comprehend the concepts of the program. This study attempts to improve older adult recall and comprehension of Medicare managed care written text, with the goal of improving their attitude toward Medicare managed care. Older adults (n = 49) from a community located in the Southwest were randomly assigned to one of three study conditions. Analysis of Variance, Tukey HSD, and correlation analysis were conducted on questionnaire responses measuring for recall, comprehension and attitude. An "Elderspeak Process" improved older adult recall of specific terms, words, and phrases about Medicare and Medicare managed care. Medicare managed care organizations can use the process to simplify information about their managed care programs to knowledgeable older adults.en_US
dc.typetexten_US
dc.typeThesis-Reproduction (electronic)en_US
dc.subjectBusiness Administration, Marketing.en_US
dc.subjectGerontology.en_US
dc.subjectSociology, Public and Social Welfare.en_US
dc.subjectHealth Sciences, Health Care Management.en_US
thesis.degree.nameM.S.en_US
thesis.degree.levelmastersen_US
thesis.degree.disciplineGraduate Collegeen_US
thesis.degree.disciplineGerontological Studiesen_US
thesis.degree.grantorUniversity of Arizonaen_US
dc.contributor.advisorSegrin, Chrisen_US
dc.contributor.advisorGlisky, Elizabeth L.en_US
dc.identifier.proquest1406381en_US
dc.identifier.bibrecord.b42180016en_US
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