Persistent Link:
http://hdl.handle.net/10150/278098
Title:
Structural influences on help-seeking behavior in the workplace
Author:
Adair, Deborah Elaine, 1960-
Issue Date:
1992
Publisher:
The University of Arizona.
Rights:
Copyright © is held by the author. Digital access to this material is made possible by the University Libraries, University of Arizona. Further transmission, reproduction or presentation (such as public display or performance) of protected items is prohibited except with permission of the author.
Abstract:
This research examines the issue of recruitment to workplace literacy assistance programs and uses concepts identified and developed from varied literatures and field interviews in three experimental studies of help-seeking behavior in the workplace. The results indicate that supervisory support is critical in encouraging employees to seek help for skill deficiencies that may be perceived as stigmatizing. The anonymity of the program appears to lessen the perceived costs of such a decision. On the other hand, pressure (manipulated as counselling about a work problem) serves primarily to lessen the perceived supportiveness of the supervisor. Limitations and areas for future research are discussed.
Type:
text; Thesis-Reproduction (electronic)
Keywords:
Business Administration, Management.; Education, Adult and Continuing.
Degree Name:
M.S.
Degree Level:
masters
Degree Program:
Graduate College
Degree Grantor:
University of Arizona
Advisor:
Galegher, Jolene R.

Full metadata record

DC FieldValue Language
dc.language.isoen_USen_US
dc.titleStructural influences on help-seeking behavior in the workplaceen_US
dc.creatorAdair, Deborah Elaine, 1960-en_US
dc.contributor.authorAdair, Deborah Elaine, 1960-en_US
dc.date.issued1992en_US
dc.publisherThe University of Arizona.en_US
dc.rightsCopyright © is held by the author. Digital access to this material is made possible by the University Libraries, University of Arizona. Further transmission, reproduction or presentation (such as public display or performance) of protected items is prohibited except with permission of the author.en_US
dc.description.abstractThis research examines the issue of recruitment to workplace literacy assistance programs and uses concepts identified and developed from varied literatures and field interviews in three experimental studies of help-seeking behavior in the workplace. The results indicate that supervisory support is critical in encouraging employees to seek help for skill deficiencies that may be perceived as stigmatizing. The anonymity of the program appears to lessen the perceived costs of such a decision. On the other hand, pressure (manipulated as counselling about a work problem) serves primarily to lessen the perceived supportiveness of the supervisor. Limitations and areas for future research are discussed.en_US
dc.typetexten_US
dc.typeThesis-Reproduction (electronic)en_US
dc.subjectBusiness Administration, Management.en_US
dc.subjectEducation, Adult and Continuing.en_US
thesis.degree.nameM.S.en_US
thesis.degree.levelmastersen_US
thesis.degree.disciplineGraduate Collegeen_US
thesis.degree.grantorUniversity of Arizonaen_US
dc.contributor.advisorGalegher, Jolene R.en_US
dc.identifier.proquest1348453en_US
dc.identifier.bibrecord.b27567151en_US
All Items in UA Campus Repository are protected by copyright, with all rights reserved, unless otherwise indicated.