Participant-Driven Group Support Systems: An Approach to Distributed, Asynchronous Collaborative Systems

Persistent Link:
http://hdl.handle.net/10150/196028
Title:
Participant-Driven Group Support Systems: An Approach to Distributed, Asynchronous Collaborative Systems
Author:
Helquist, Joel
Issue Date:
2007
Publisher:
The University of Arizona.
Rights:
Copyright © is held by the author. Digital access to this material is made possible by the University Libraries, University of Arizona. Further transmission, reproduction or presentation (such as public display or performance) of protected items is prohibited except with permission of the author.
Abstract:
This dissertation presents the Participant-driven Group Support System (PD-GSS)framework. This framework presents an approach for Group Support System (GSS)designers to accommodate distributed or asynchronous groups through the use ofdifferent technologies and processes than traditional GSS.The goal of the PD-GSS framework is to further involve the collaborativeparticipants during the workflow in an effort to reduce the load on the meetingfacilitator. As the name implies, it is the participants that are increasingly responsiblefor conducting and executing the required actions during a collaborative processes. Thesystem empowers the participants in the meeting to conduct the meeting themselves,reducing the need for a dedicated facilitator to guide the process.One of the modules from the PD-GSS framework, Peer-reviewed Brainstorming,was developed into a prototype and tested experimentally. This module requires eachbrainstorming idea to be routed through a peer-review process whereby the originalbrainstorming idea is edited for clarity and completeness. The goal of this new moduleis to reduce the number of low quality, noisy comments while increasing the quantity ofhigh quality comments.Ten six-person groups participated in the first experiment. Five groups wereplaced in a traditional electronic brainstorming GSS while the other five groups wereplaced in the peer-review treatment. The results indicate that the peer-review processdid control the brainstorming process, yielding a higher percentage of validbrainstorming ideas.The second module examined was the categorization module, allowing groups towork autonomously to identify similar ideas that should be grouped together in the samecategory or bucket. This new approach to the categorization of brainstorming ideasenables groups to work independently, asynchronously, and anonymously to organizethe brainstorming input.An existing GSS, ThinkTank by GroupSystems, was utilized. Eighty-one groupswere used in the second experiment to test the ability of groups to work independently,without a facilitator, in an attempt to organize brainstorming ideas. The groups workingsynchronously outperformed the groups working in a mock asynchronous setting.Likewise, the groups that had to categorize the fewest number of brainstorming ideasreceived the highest performance measures.
Type:
text; Electronic Dissertation
Keywords:
Management Information Systems
Degree Name:
PhD
Degree Level:
doctoral
Degree Program:
Management Information Systems; Graduate College
Degree Grantor:
University of Arizona
Committee Chair:
Nunamaker, Jr., Jay F

Full metadata record

DC FieldValue Language
dc.language.isoENen_US
dc.titleParticipant-Driven Group Support Systems: An Approach to Distributed, Asynchronous Collaborative Systemsen_US
dc.creatorHelquist, Joelen_US
dc.contributor.authorHelquist, Joelen_US
dc.date.issued2007en_US
dc.publisherThe University of Arizona.en_US
dc.rightsCopyright © is held by the author. Digital access to this material is made possible by the University Libraries, University of Arizona. Further transmission, reproduction or presentation (such as public display or performance) of protected items is prohibited except with permission of the author.en_US
dc.description.abstractThis dissertation presents the Participant-driven Group Support System (PD-GSS)framework. This framework presents an approach for Group Support System (GSS)designers to accommodate distributed or asynchronous groups through the use ofdifferent technologies and processes than traditional GSS.The goal of the PD-GSS framework is to further involve the collaborativeparticipants during the workflow in an effort to reduce the load on the meetingfacilitator. As the name implies, it is the participants that are increasingly responsiblefor conducting and executing the required actions during a collaborative processes. Thesystem empowers the participants in the meeting to conduct the meeting themselves,reducing the need for a dedicated facilitator to guide the process.One of the modules from the PD-GSS framework, Peer-reviewed Brainstorming,was developed into a prototype and tested experimentally. This module requires eachbrainstorming idea to be routed through a peer-review process whereby the originalbrainstorming idea is edited for clarity and completeness. The goal of this new moduleis to reduce the number of low quality, noisy comments while increasing the quantity ofhigh quality comments.Ten six-person groups participated in the first experiment. Five groups wereplaced in a traditional electronic brainstorming GSS while the other five groups wereplaced in the peer-review treatment. The results indicate that the peer-review processdid control the brainstorming process, yielding a higher percentage of validbrainstorming ideas.The second module examined was the categorization module, allowing groups towork autonomously to identify similar ideas that should be grouped together in the samecategory or bucket. This new approach to the categorization of brainstorming ideasenables groups to work independently, asynchronously, and anonymously to organizethe brainstorming input.An existing GSS, ThinkTank by GroupSystems, was utilized. Eighty-one groupswere used in the second experiment to test the ability of groups to work independently,without a facilitator, in an attempt to organize brainstorming ideas. The groups workingsynchronously outperformed the groups working in a mock asynchronous setting.Likewise, the groups that had to categorize the fewest number of brainstorming ideasreceived the highest performance measures.en_US
dc.typetexten_US
dc.typeElectronic Dissertationen_US
dc.subjectManagement Information Systemsen_US
thesis.degree.namePhDen_US
thesis.degree.leveldoctoralen_US
thesis.degree.disciplineManagement Information Systemsen_US
thesis.degree.disciplineGraduate Collegeen_US
thesis.degree.grantorUniversity of Arizonaen_US
dc.contributor.chairNunamaker, Jr., Jay Fen_US
dc.contributor.committeememberZhao, J. Leonen_US
dc.contributor.committeememberRapoport, Amnonen_US
dc.identifier.proquest2323en_US
dc.identifier.oclc659748189en_US
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