AN ARCHITECTURE FOR DIALOGUE MANAGEMENT SUPPORT IN INFORMATION SYSTEMS (FRAMEWORK, MODELING DYNAMIC, METHODOLOGY).

Persistent Link:
http://hdl.handle.net/10150/187932
Title:
AN ARCHITECTURE FOR DIALOGUE MANAGEMENT SUPPORT IN INFORMATION SYSTEMS (FRAMEWORK, MODELING DYNAMIC, METHODOLOGY).
Author:
KUO, FENG-YANG.
Issue Date:
1985
Publisher:
The University of Arizona.
Rights:
Copyright © is held by the author. Digital access to this material is made possible by the University Libraries, University of Arizona. Further transmission, reproduction or presentation (such as public display or performance) of protected items is prohibited except with permission of the author.
Abstract:
The management of man-computer dialogues involves policies, procedures, and methodologies that enable users and designers to control, monitor, and enhance the user-computer interface. Effective dialogue management can be facilitated by a computer-aided work-bench of dialogue management tools that integrate pertinent environmental attributes into executable dialogue forms. Consequently, a methodology for generating dialogue designs is required. This research presents a framework for modeling user-computer interactions, or dialogues. The approach taken herein focuses on analysis of task, user, and information technology attributes. This analytical framework isolates dialogue entities and entity groupings. Together, these entities and their groupings suggest a language for information presentation and elicitation in the user-computer dialogue process. As a result, alternative dialogue models can be specified independent of hardware and software technologies. Furthermore, these models can be evaluated to ensure completeness, consistency, and integrity. Under this framework, various dialogue management functions can be integrated into a generalized dialogue management environment. Such an environment facilitates the transformation of task, user, and information technology attributes into executable dialogue definitions. The architecture of this environment is characterized by functionally layered and modularized software tools for dialogue management. The implementation of the proposed methodologies and the dialogue management architecture results in a set of dialogue management design facilities. These facilities foster effective management of dialogues within organizations and lead to a better understanding of the dialogue process.
Type:
text; Dissertation-Reproduction (electronic)
Keywords:
Interactive computer systems.; System design.
Degree Name:
Ph.D.
Degree Level:
doctoral
Degree Program:
Management Information Systems; Graduate College
Degree Grantor:
University of Arizona
Advisor:
Konsynski, Benn

Full metadata record

DC FieldValue Language
dc.language.isoenen_US
dc.titleAN ARCHITECTURE FOR DIALOGUE MANAGEMENT SUPPORT IN INFORMATION SYSTEMS (FRAMEWORK, MODELING DYNAMIC, METHODOLOGY).en_US
dc.creatorKUO, FENG-YANG.en_US
dc.contributor.authorKUO, FENG-YANG.en_US
dc.date.issued1985en_US
dc.publisherThe University of Arizona.en_US
dc.rightsCopyright © is held by the author. Digital access to this material is made possible by the University Libraries, University of Arizona. Further transmission, reproduction or presentation (such as public display or performance) of protected items is prohibited except with permission of the author.en_US
dc.description.abstractThe management of man-computer dialogues involves policies, procedures, and methodologies that enable users and designers to control, monitor, and enhance the user-computer interface. Effective dialogue management can be facilitated by a computer-aided work-bench of dialogue management tools that integrate pertinent environmental attributes into executable dialogue forms. Consequently, a methodology for generating dialogue designs is required. This research presents a framework for modeling user-computer interactions, or dialogues. The approach taken herein focuses on analysis of task, user, and information technology attributes. This analytical framework isolates dialogue entities and entity groupings. Together, these entities and their groupings suggest a language for information presentation and elicitation in the user-computer dialogue process. As a result, alternative dialogue models can be specified independent of hardware and software technologies. Furthermore, these models can be evaluated to ensure completeness, consistency, and integrity. Under this framework, various dialogue management functions can be integrated into a generalized dialogue management environment. Such an environment facilitates the transformation of task, user, and information technology attributes into executable dialogue definitions. The architecture of this environment is characterized by functionally layered and modularized software tools for dialogue management. The implementation of the proposed methodologies and the dialogue management architecture results in a set of dialogue management design facilities. These facilities foster effective management of dialogues within organizations and lead to a better understanding of the dialogue process.en_US
dc.typetexten_US
dc.typeDissertation-Reproduction (electronic)en_US
dc.subjectInteractive computer systems.en_US
dc.subjectSystem design.en_US
thesis.degree.namePh.D.en_US
thesis.degree.leveldoctoralen_US
thesis.degree.disciplineManagement Information Systemsen_US
thesis.degree.disciplineGraduate Collegeen_US
thesis.degree.grantorUniversity of Arizonaen_US
dc.contributor.advisorKonsynski, Bennen_US
dc.identifier.proquest8512683en_US
dc.identifier.oclc693602025en_US
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