Managing cognitive and affective trust in the conceptual R&D organization

Persistent Link:
http://hdl.handle.net/10150/106248
Title:
Managing cognitive and affective trust in the conceptual R&D organization
Author:
Sonnenwald, D. H.
Editors:
Iivonen, M.; Huotari, M.
Citation:
Managing cognitive and affective trust in the conceptual R&D organization 2003, :82-106 Trust in Knowledge Management and Systems in Organizations
Publisher:
Idea Publishing
Journal:
Trust in Knowledge Management and Systems in Organizations
Issue Date:
2003
URI:
http://hdl.handle.net/10150/106248
Submitted date:
2007-06-27
Abstract:
In today's knowledge-based and competitive economy, research and development (R&D) efforts are increasingly geographically distributed across multiple institutions. This chapter explores the management of cognitive and affective trust and distrust within a new type of geographically distributed and multi-institutional R&D organization, called the conceptual organization. Both cognitive and affective trust are important to the conceptual organization because it relies on collaboration among individual members to achieve its goals, and collaboration is not possible without cognitive or affective trust. Data from a 2-year case study of a conceptual organization illuminates how the organization's structure, use of power and information and communications technology (I&CT) shape and are shaped by cognitive and affective trust. Tightly coupled collaboration appears to only emerge in situations where high cognitive and affective trust simultaneously exist, and no collaboration will emerge in situations with high cognitive and affective distrust exist. In comparison, limited collaboration emerges when affective trust and cognitive distrust exist concurrently, and competitive collaboration appears to emerge when cognitive trust and affective distrust exist concurrently. Different mechanisms to manage the collaboration emerged in these situations. These results help inform our understanding of cognitive and affective trust and distrust, and their management in R&D.
Type:
Book Chapter
Language:
en
Keywords:
Knowledge Management; Interdisciplinarity; Science Technology Studies
Local subject classification:
collaboration; trust; scientific collaboration; research collaboration

Full metadata record

DC FieldValue Language
dc.contributor.authorSonnenwald, D. H.en_US
dc.contributor.editorIivonen, M.en_US
dc.contributor.editorHuotari, M.en_US
dc.date.accessioned2007-06-27T00:00:01Z-
dc.date.available2010-06-18T23:43:12Z-
dc.date.issued2003en_US
dc.date.submitted2007-06-27en_US
dc.identifier.citationManaging cognitive and affective trust in the conceptual R&D organization 2003, :82-106 Trust in Knowledge Management and Systems in Organizationsen_US
dc.identifier.urihttp://hdl.handle.net/10150/106248-
dc.description.abstractIn today's knowledge-based and competitive economy, research and development (R&D) efforts are increasingly geographically distributed across multiple institutions. This chapter explores the management of cognitive and affective trust and distrust within a new type of geographically distributed and multi-institutional R&D organization, called the conceptual organization. Both cognitive and affective trust are important to the conceptual organization because it relies on collaboration among individual members to achieve its goals, and collaboration is not possible without cognitive or affective trust. Data from a 2-year case study of a conceptual organization illuminates how the organization's structure, use of power and information and communications technology (I&CT) shape and are shaped by cognitive and affective trust. Tightly coupled collaboration appears to only emerge in situations where high cognitive and affective trust simultaneously exist, and no collaboration will emerge in situations with high cognitive and affective distrust exist. In comparison, limited collaboration emerges when affective trust and cognitive distrust exist concurrently, and competitive collaboration appears to emerge when cognitive trust and affective distrust exist concurrently. Different mechanisms to manage the collaboration emerged in these situations. These results help inform our understanding of cognitive and affective trust and distrust, and their management in R&D.en_US
dc.format.mimetypeapplication/pdfen_US
dc.language.isoenen_US
dc.publisherIdea Publishingen_US
dc.subjectKnowledge Managementen_US
dc.subjectInterdisciplinarityen_US
dc.subjectScience Technology Studiesen_US
dc.subject.othercollaborationen_US
dc.subject.othertrusten_US
dc.subject.otherscientific collaborationen_US
dc.subject.otherresearch collaborationen_US
dc.titleManaging cognitive and affective trust in the conceptual R&D organizationen_US
dc.typeBook Chapteren_US
dc.identifier.journalTrust in Knowledge Management and Systems in Organizationsen_US
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