Collaboration in the large: Using video conferencing to facilitate large group interaction

Persistent Link:
http://hdl.handle.net/10150/106015
Title:
Collaboration in the large: Using video conferencing to facilitate large group interaction
Author:
Sonnenwald, Diane H.; Soloman, Paul; Hara, Noriko; Bolliger, Reto; Cox, Tom
Editors:
Gunasekaran, A.; Khalil, O.
Citation:
Collaboration in the large: Using video conferencing to facilitate large group interaction 2002, :115-136 Knowledge and Information Technology in 21st Century Organizations: Human and Social Perspectives
Publisher:
Idea Publishing Co
Journal:
Knowledge and Information Technology in 21st Century Organizations: Human and Social Perspectives
Issue Date:
2002
URI:
http://hdl.handle.net/10150/106015
Submitted date:
2007-06-27
Abstract:
This chapter discusses the social, organizational and technical challenges and solutions that emerged when facilitating collaboration through videoconferencing for a large, geographically dispersed research and development (R&D) organization. Collaboration is an integral component of many R&D organizations. Awareness of activities and potential contributions of others is fundamental to initiating and maintaining collaboration, yet this awareness is often difficult to sustain, especially when the organization is geographically dispersed. To address these challenges, we applied an action research approach, working with members of a large, geographically distributed R&D center to implement videoconferencing to facilitate collaboration and large group interaction within the center. We found that social, organizational and technical infrastructures needed to be adapted to compensate for limitations in videoconferencing technology. New social and organizational infrastructure included: explicit facilitation of videoconference meetings; the adaptation of visual aids; and new participant etiquette practices. New technical infrastructure included: upgrades to video conference equipment; the use of separate networks for broadcasting camera views, presentation slides and audio; and implementation of new technical operations practices to support dynamic interaction among participants at each location. Lessons learned from this case study may help others plan and implement videoconferencing to support interaction and collaboration among large groups.
Type:
Book Chapter
Language:
en
Keywords:
Social Informatics; User Studies
Local subject classification:
Video conferencing; Collaboration; Teleconferencing

Full metadata record

DC FieldValue Language
dc.contributor.authorSonnenwald, Diane H.en_US
dc.contributor.authorSoloman, Paulen_US
dc.contributor.authorHara, Norikoen_US
dc.contributor.authorBolliger, Retoen_US
dc.contributor.authorCox, Tomen_US
dc.contributor.editorGunasekaran, A.en_US
dc.contributor.editorKhalil, O.en_US
dc.date.accessioned2007-06-27T00:00:01Z-
dc.date.available2010-06-18T23:38:15Z-
dc.date.issued2002en_US
dc.date.submitted2007-06-27en_US
dc.identifier.citationCollaboration in the large: Using video conferencing to facilitate large group interaction 2002, :115-136 Knowledge and Information Technology in 21st Century Organizations: Human and Social Perspectivesen_US
dc.identifier.urihttp://hdl.handle.net/10150/106015-
dc.description.abstractThis chapter discusses the social, organizational and technical challenges and solutions that emerged when facilitating collaboration through videoconferencing for a large, geographically dispersed research and development (R&D) organization. Collaboration is an integral component of many R&D organizations. Awareness of activities and potential contributions of others is fundamental to initiating and maintaining collaboration, yet this awareness is often difficult to sustain, especially when the organization is geographically dispersed. To address these challenges, we applied an action research approach, working with members of a large, geographically distributed R&D center to implement videoconferencing to facilitate collaboration and large group interaction within the center. We found that social, organizational and technical infrastructures needed to be adapted to compensate for limitations in videoconferencing technology. New social and organizational infrastructure included: explicit facilitation of videoconference meetings; the adaptation of visual aids; and new participant etiquette practices. New technical infrastructure included: upgrades to video conference equipment; the use of separate networks for broadcasting camera views, presentation slides and audio; and implementation of new technical operations practices to support dynamic interaction among participants at each location. Lessons learned from this case study may help others plan and implement videoconferencing to support interaction and collaboration among large groups.en_US
dc.format.mimetypeapplication/pdfen_US
dc.language.isoenen_US
dc.publisherIdea Publishing Coen_US
dc.subjectSocial Informaticsen_US
dc.subjectUser Studiesen_US
dc.subject.otherVideo conferencingen_US
dc.subject.otherCollaborationen_US
dc.subject.otherTeleconferencingen_US
dc.titleCollaboration in the large: Using video conferencing to facilitate large group interactionen_US
dc.typeBook Chapteren_US
dc.identifier.journalKnowledge and Information Technology in 21st Century Organizations: Human and Social Perspectivesen_US
All Items in UA Campus Repository are protected by copyright, with all rights reserved, unless otherwise indicated.