The use of electronic information resources among the users of Penang Public Library Corporation

Persistent Link:
http://hdl.handle.net/10150/105887
Title:
The use of electronic information resources among the users of Penang Public Library Corporation
Author:
Yusoff, Hashimah Mohd.
Editors:
Khoo, C.; Singh, D.; Chaudhry, A.S.
Citation:
The use of electronic information resources among the users of Penang Public Library Corporation 2006, :486-495
Publisher:
School of Communication & Information, Nanyang Technological University
Issue Date:
2006
Description:
Longer version of the paper published in the printed conference proceedings
URI:
http://hdl.handle.net/10150/105887
Submitted date:
2007-06-12
Abstract:
Public libraries place importance on information technology for the delivery of quality services. One aspect of quality services is knowing the usage in the electronic information resources (EIRs) among the users. This study was carried out to investigate the use of the EIRs at the Penang Public Library Corporation (PPLC). The findings revealed that EIRs services provided by PPLC are being regularly used by the users. It was noted that the younger group relied more on the EIRs. The most preferred EIRs were Internet (51.9%) and OPAC (43.2%). The preference of Internet was higher among school students with 25% users and college students with 17.2% users, whereas preference of OPAC was higher among the professional group with 30% users. It was determined also that most of the users who used Internet were for information searching. For OPAC, they seemed more likely to use title search in searching library materials and they learned to use the OPAC by themselves. The usage of other EIRs were less popular with Electronic Journals (19.1%), Online databases (16.0%) and CD-ROMs (7.4%). It is recommended that PPLC must strive aggressively to promote the less popular EIRs that are provided but seldom used by the library users. PPLC also needs to improve its training programme in order to help users to enhance the use of EIRs.
Type:
Conference Paper
Language:
en
Keywords:
Reference Services; Libraries; Public Libraries
Local subject classification:
electronic information resources; public library; Malaysia

Full metadata record

DC FieldValue Language
dc.contributor.authorYusoff, Hashimah Mohd.en_US
dc.contributor.editorKhoo, C.en_US
dc.contributor.editorSingh, D.en_US
dc.contributor.editorChaudhry, A.S.en_US
dc.date.accessioned2007-06-12T00:00:01Z-
dc.date.available2010-06-18T23:36:13Z-
dc.date.issued2006en_US
dc.date.submitted2007-06-12en_US
dc.identifier.citationThe use of electronic information resources among the users of Penang Public Library Corporation 2006, :486-495en_US
dc.identifier.urihttp://hdl.handle.net/10150/105887-
dc.descriptionLonger version of the paper published in the printed conference proceedingsen_US
dc.description.abstractPublic libraries place importance on information technology for the delivery of quality services. One aspect of quality services is knowing the usage in the electronic information resources (EIRs) among the users. This study was carried out to investigate the use of the EIRs at the Penang Public Library Corporation (PPLC). The findings revealed that EIRs services provided by PPLC are being regularly used by the users. It was noted that the younger group relied more on the EIRs. The most preferred EIRs were Internet (51.9%) and OPAC (43.2%). The preference of Internet was higher among school students with 25% users and college students with 17.2% users, whereas preference of OPAC was higher among the professional group with 30% users. It was determined also that most of the users who used Internet were for information searching. For OPAC, they seemed more likely to use title search in searching library materials and they learned to use the OPAC by themselves. The usage of other EIRs were less popular with Electronic Journals (19.1%), Online databases (16.0%) and CD-ROMs (7.4%). It is recommended that PPLC must strive aggressively to promote the less popular EIRs that are provided but seldom used by the library users. PPLC also needs to improve its training programme in order to help users to enhance the use of EIRs.en_US
dc.format.mimetypeapplication/pdfen_US
dc.language.isoenen_US
dc.publisherSchool of Communication & Information, Nanyang Technological Universityen_US
dc.subjectReference Servicesen_US
dc.subjectLibrariesen_US
dc.subjectPublic Librariesen_US
dc.subject.otherelectronic information resourcesen_US
dc.subject.otherpublic libraryen_US
dc.subject.otherMalaysiaen_US
dc.titleThe use of electronic information resources among the users of Penang Public Library Corporationen_US
dc.typeConference Paperen_US
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