Institutionalising human factors in the design process: the ADONIS experience

Persistent Link:
http://hdl.handle.net/10150/105848
Title:
Institutionalising human factors in the design process: the ADONIS experience
Author:
Dillon, Andrew; Richardson, John; McKnight, Cliff
Editors:
Lovesey, E. J.
Citation:
Institutionalising human factors in the design process: the ADONIS experience 1991, :421-426
Publisher:
London: Taylor and Francis
Issue Date:
1991
URI:
http://hdl.handle.net/10150/105848
Submitted date:
2006-08-02
Abstract:
This item is not the definitive copy. Please use the following citation when referencing this material: Dillon, A., Richardson, J. and McKnight, C. (1991) Institutionalizing Human Factors in the design process: the ADONIS Experience. Contemporary Ergonomics '91, London: Taylor and Francis, 421-426. Abstract: The ADONIS workstation was an experimental document delivery system developed to facilitate retrieval and printing of CD-ROM stored articles. Although primarily aimed at the document supply industry, its potential application in libraries and research environments with end users was recognised. Hence, the present authors were asked to assess the system ergonomically from this perspective, and the outcomes of this assessment form the basis of this paper. It was clear that the design of the system ignored many formal ergonomic considerations. Subsequent user evaluations of the interface highlighted several potentially serious problems and cast doubt on the usability of the system in the end-user domain. A follow-up study of actual usage rates during field-testing of the product confirmed the findings of the initial evaluation and also indicated that some of the very first design decisions (e.g., regarding the choice of journal titles included), which proved detrimental to the system's acceptance, might have been very different if human factors considerations had been taken into account. The present paper describes the system and the problems highlighted by the human factors practitioners as well as discussing the pitfalls that could have been avoided by earlier involvement. The potential role of human factors in early design of such products is emphasised.
Type:
Conference Paper
Language:
en
Keywords:
Information Science; Human Computer Interaction; Hypertext and Hypermedia; User Studies; Information Systems; Information Architecture
Local subject classification:
digital documents; electronic text design

Full metadata record

DC FieldValue Language
dc.contributor.authorDillon, Andrewen_US
dc.contributor.authorRichardson, Johnen_US
dc.contributor.authorMcKnight, Cliffen_US
dc.contributor.editorLovesey, E. J.en_US
dc.date.accessioned2006-08-02T00:00:01Z-
dc.date.available2010-06-18T23:35:28Z-
dc.date.issued1991en_US
dc.date.submitted2006-08-02en_US
dc.identifier.citationInstitutionalising human factors in the design process: the ADONIS experience 1991, :421-426en_US
dc.identifier.urihttp://hdl.handle.net/10150/105848-
dc.description.abstractThis item is not the definitive copy. Please use the following citation when referencing this material: Dillon, A., Richardson, J. and McKnight, C. (1991) Institutionalizing Human Factors in the design process: the ADONIS Experience. Contemporary Ergonomics '91, London: Taylor and Francis, 421-426. Abstract: The ADONIS workstation was an experimental document delivery system developed to facilitate retrieval and printing of CD-ROM stored articles. Although primarily aimed at the document supply industry, its potential application in libraries and research environments with end users was recognised. Hence, the present authors were asked to assess the system ergonomically from this perspective, and the outcomes of this assessment form the basis of this paper. It was clear that the design of the system ignored many formal ergonomic considerations. Subsequent user evaluations of the interface highlighted several potentially serious problems and cast doubt on the usability of the system in the end-user domain. A follow-up study of actual usage rates during field-testing of the product confirmed the findings of the initial evaluation and also indicated that some of the very first design decisions (e.g., regarding the choice of journal titles included), which proved detrimental to the system's acceptance, might have been very different if human factors considerations had been taken into account. The present paper describes the system and the problems highlighted by the human factors practitioners as well as discussing the pitfalls that could have been avoided by earlier involvement. The potential role of human factors in early design of such products is emphasised.en_US
dc.format.mimetypeapplication/pdfen_US
dc.language.isoenen_US
dc.publisherLondon: Taylor and Francisen_US
dc.subjectInformation Scienceen_US
dc.subjectHuman Computer Interactionen_US
dc.subjectHypertext and Hypermediaen_US
dc.subjectUser Studiesen_US
dc.subjectInformation Systemsen_US
dc.subjectInformation Architectureen_US
dc.subject.otherdigital documentsen_US
dc.subject.otherelectronic text designen_US
dc.titleInstitutionalising human factors in the design process: the ADONIS experienceen_US
dc.typeConference Paperen_US
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