Persistent Link:
http://hdl.handle.net/10150/105572
Title:
Collaboration as the Norm in Reference Work
Author:
Pomerantz, Jeffrey
Editors:
Zabel, Diane
Citation:
Collaboration as the Norm in Reference Work 2006, 46(1):45-55 Reference & User Services Quarterly
Publisher:
American Library Association
Journal:
Reference & User Services Quarterly
Issue Date:
2006
URI:
http://hdl.handle.net/10150/105572
Submitted date:
2007-05-25
Abstract:
The stereotype of the reference transaction is more or less unchanged since Samuel Swett GreenĂ¢ s day, as involving precisely one librarian and one user. There are many common situations in which the reference transaction is not a one-to-one interaction, and this article will explore those situations. Additionally, this article argues that as network technology is increasingly utilized in reference work, situations in which the reference transaction is not a one-to-one interaction are becoming more common. Indeed, this article argues that as network technology is increasingly utilized in reference work, reference work will become fundamentally a collaborative effort, to the benefit of both individual reference services and reference work in general.
Type:
Journal (Paginated)
Language:
en
Keywords:
Reference Services
Local subject classification:
Reference; Digital reference; Virtual reference; Collaboration; Referrals; Interpersonal communication; Consortia

Full metadata record

DC FieldValue Language
dc.contributor.authorPomerantz, Jeffreyen_US
dc.contributor.editorZabel, Dianeen_US
dc.date.accessioned2007-05-25T00:00:01Z-
dc.date.available2010-06-18T23:27:35Z-
dc.date.issued2006en_US
dc.date.submitted2007-05-25en_US
dc.identifier.citationCollaboration as the Norm in Reference Work 2006, 46(1):45-55 Reference & User Services Quarterlyen_US
dc.identifier.urihttp://hdl.handle.net/10150/105572-
dc.description.abstractThe stereotype of the reference transaction is more or less unchanged since Samuel Swett GreenĂ¢ s day, as involving precisely one librarian and one user. There are many common situations in which the reference transaction is not a one-to-one interaction, and this article will explore those situations. Additionally, this article argues that as network technology is increasingly utilized in reference work, situations in which the reference transaction is not a one-to-one interaction are becoming more common. Indeed, this article argues that as network technology is increasingly utilized in reference work, reference work will become fundamentally a collaborative effort, to the benefit of both individual reference services and reference work in general.en_US
dc.format.mimetypeapplication/pdfen_US
dc.language.isoenen_US
dc.publisherAmerican Library Associationen_US
dc.subjectReference Servicesen_US
dc.subject.otherReferenceen_US
dc.subject.otherDigital referenceen_US
dc.subject.otherVirtual referenceen_US
dc.subject.otherCollaborationen_US
dc.subject.otherReferralsen_US
dc.subject.otherInterpersonal communicationen_US
dc.subject.otherConsortiaen_US
dc.titleCollaboration as the Norm in Reference Worken_US
dc.typeJournal (Paginated)en_US
dc.identifier.journalReference & User Services Quarterlyen_US
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