Individual Differences and Task-based User Interface Evaluation: A Case Study of Pending Tasks in Email.

Persistent Link:
http://hdl.handle.net/10150/105556
Title:
Individual Differences and Task-based User Interface Evaluation: A Case Study of Pending Tasks in Email.
Author:
Gwizdka, Jacek; Chignell, Mark
Citation:
Individual Differences and Task-based User Interface Evaluation: A Case Study of Pending Tasks in Email. 2004, 16(4):769-797 Interacting with Computers
Publisher:
Elsevier
Journal:
Interacting with Computers
Issue Date:
2004
Description:
doi:10.1016/j.intcom.2004.04.008
URI:
http://hdl.handle.net/10150/105556
Submitted date:
2007-03-12
Abstract:
This paper addresses issues raised by the ever-expanding role of email as a multi-faceted application that combines communication, collaboration, and task management. Individual differences analysis was used to contrast two email user interfaces in terms of their demands on users. The results of this analysis were then interpreted in terms of their implications for designing more inclusive interfaces that meet the needs of users with widely ranging abilities. The specific target of this research is the development of a new type of email message representation that makes pending tasks more visible. We describe a study that compared a new way of representing tasks in an email inbox, with a more standard representation (the Microsoft Outlook inbox). The study consisted of an experiment that examined how people with different levels of three specific cognitive capabilities (flexibility of closure, visual memory, and working memory) perform when using these representations. We then identified combinations of representation and task that are disadvantageous for people with low levels of the measured capabilities.
Type:
Journal Article (Paginated)
Language:
en
Keywords:
Psychology; Human Computer Interaction; Quantitative Research; User Studies; Evaluation
Local subject classification:
email interfaces; task management; individual differences; external representations; user interface design

Full metadata record

DC FieldValue Language
dc.contributor.authorGwizdka, Jaceken_US
dc.contributor.authorChignell, Marken_US
dc.date.accessioned2007-03-12T00:00:01Z-
dc.date.available2010-06-18T23:27:23Z-
dc.date.issued2004en_US
dc.date.submitted2007-03-12en_US
dc.identifier.citationIndividual Differences and Task-based User Interface Evaluation: A Case Study of Pending Tasks in Email. 2004, 16(4):769-797 Interacting with Computersen_US
dc.identifier.urihttp://hdl.handle.net/10150/105556-
dc.descriptiondoi:10.1016/j.intcom.2004.04.008en_US
dc.description.abstractThis paper addresses issues raised by the ever-expanding role of email as a multi-faceted application that combines communication, collaboration, and task management. Individual differences analysis was used to contrast two email user interfaces in terms of their demands on users. The results of this analysis were then interpreted in terms of their implications for designing more inclusive interfaces that meet the needs of users with widely ranging abilities. The specific target of this research is the development of a new type of email message representation that makes pending tasks more visible. We describe a study that compared a new way of representing tasks in an email inbox, with a more standard representation (the Microsoft Outlook inbox). The study consisted of an experiment that examined how people with different levels of three specific cognitive capabilities (flexibility of closure, visual memory, and working memory) perform when using these representations. We then identified combinations of representation and task that are disadvantageous for people with low levels of the measured capabilities.en_US
dc.format.mimetypeapplication/pdfen_US
dc.language.isoenen_US
dc.publisherElsevieren_US
dc.subjectPsychologyen_US
dc.subjectHuman Computer Interactionen_US
dc.subjectQuantitative Researchen_US
dc.subjectUser Studiesen_US
dc.subjectEvaluationen_US
dc.subject.otheremail interfacesen_US
dc.subject.othertask managementen_US
dc.subject.otherindividual differencesen_US
dc.subject.otherexternal representationsen_US
dc.subject.otheruser interface designen_US
dc.titleIndividual Differences and Task-based User Interface Evaluation: A Case Study of Pending Tasks in Email.en_US
dc.typeJournal Article (Paginated)en_US
dc.identifier.journalInteracting with Computersen_US
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