How is knowledge about the consumer of information being applied in the design and delivery of information products and services?

Persistent Link:
http://hdl.handle.net/10150/105159
Title:
How is knowledge about the consumer of information being applied in the design and delivery of information products and services?
Author:
Hepworth, Mark
Editors:
Khoo, C.; Singh, D.; Chaudhry, A.S.
Citation:
How is knowledge about the consumer of information being applied in the design and delivery of information products and services? 2006, :461-478
Publisher:
School of Communication & Information, Nanyang Technological University
Issue Date:
2006
URI:
http://hdl.handle.net/10150/105159
Submitted date:
2007-05-26
Abstract:
This article looks at how the consumer of data, information and knowledge becomes increasingly important in relation to the design and development of electronic information products and services. In web based environment, where products are bought and sold, such services are increasingly being â tailoredâ to suit the individual and community they serve. However, current situation has meant that there is an increasing need to provide access to data, information and knowledge electronically. Reasons for this include the growing number of potential users who value and need information but cannot or may not want to be serviced face-to-face even when remote access to electronic resources has become prevalent. There is a need to create electronic environments that can relate to the complex cultural, sociological and psychological needs of the consumer. This paper provides an overview of current theories and knowledge about the information consumer. It is informed by the commoditization of information and communication tech-nologies (ICTs), products and services, the use and non-use of information in Library and In-formation Science (LIS) discipline, the need to create appropriate learning environments and lastly, the perception that all people should have equal access to such products and services and that society should be inclusive. Examples are also provided of how and where knowledge is applied, highlighting the importance of IB knowledge. The paper concludes that a deeper understanding is needs to be developed as current application of knowledge about the information consumer is rudimentary. There is a need to apply and test current knowledge.
Type:
Conference Paper
Language:
en
Keywords:
Information Seeking Behaviors; Human Computer Interaction; User Studies
Local subject classification:
information consumer; electronic information products and services

Full metadata record

DC FieldValue Language
dc.contributor.authorHepworth, Marken_US
dc.contributor.editorKhoo, C.en_US
dc.contributor.editorSingh, D.en_US
dc.contributor.editorChaudhry, A.S.en_US
dc.date.accessioned2007-05-26T00:00:01Z-
dc.date.available2010-06-18T23:20:22Z-
dc.date.issued2006en_US
dc.date.submitted2007-05-26en_US
dc.identifier.citationHow is knowledge about the consumer of information being applied in the design and delivery of information products and services? 2006, :461-478en_US
dc.identifier.urihttp://hdl.handle.net/10150/105159-
dc.description.abstractThis article looks at how the consumer of data, information and knowledge becomes increasingly important in relation to the design and development of electronic information products and services. In web based environment, where products are bought and sold, such services are increasingly being â tailoredâ to suit the individual and community they serve. However, current situation has meant that there is an increasing need to provide access to data, information and knowledge electronically. Reasons for this include the growing number of potential users who value and need information but cannot or may not want to be serviced face-to-face even when remote access to electronic resources has become prevalent. There is a need to create electronic environments that can relate to the complex cultural, sociological and psychological needs of the consumer. This paper provides an overview of current theories and knowledge about the information consumer. It is informed by the commoditization of information and communication tech-nologies (ICTs), products and services, the use and non-use of information in Library and In-formation Science (LIS) discipline, the need to create appropriate learning environments and lastly, the perception that all people should have equal access to such products and services and that society should be inclusive. Examples are also provided of how and where knowledge is applied, highlighting the importance of IB knowledge. The paper concludes that a deeper understanding is needs to be developed as current application of knowledge about the information consumer is rudimentary. There is a need to apply and test current knowledge.en_US
dc.format.mimetypeapplication/pdfen_US
dc.language.isoenen_US
dc.publisherSchool of Communication & Information, Nanyang Technological Universityen_US
dc.subjectInformation Seeking Behaviorsen_US
dc.subjectHuman Computer Interactionen_US
dc.subjectUser Studiesen_US
dc.subject.otherinformation consumeren_US
dc.subject.otherelectronic information products and servicesen_US
dc.titleHow is knowledge about the consumer of information being applied in the design and delivery of information products and services?en_US
dc.typeConference Paperen_US
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